Comprehensive Services for Mortgage Origination and Servicing
A suite of services built with deep domain experience, flexible & effective workflows and proven platform frameworks
that are customized to meet business goals while being compliant to regulations.
We help lenders achieve:
30% improved efficiency
45% reduced operating cost
Powered by 18+ years of industry experience,
our Mortgage Services are trusted by several lenders including the 4 of the Top 25 U.S banks.
Our professionals annually support:
175,000 origination transactions - $42B, 285+ mortgage processes, 8.4M boarding and indexing of documents and 1M loan servicing customer requests.
Business Impact Delivered
45% Productivity Increase and 50% Faster Turn Time in Residential Mortgage Input function
- Productivity improvement from:
- 9 to 15 loans per day in the original process
- 13 loans per day in the two separated processes
- 50% improvement in turn time (from 90 min to 45 min)
- 5% improvement in quality
20% lower costs while delivering same day turn around in loan servicing requests
- Improved overall customer Service
- SLK turned around 80% of customer requests within same day
- Turn time improved from5 to 3 days for settlement of transactions
- Consistent 20%+ cost savings since inception of process
SLK Global is great to work with and are absolutely determined to help us provide the best possible customer experience while helping us follow a singular process.
VP, Mortgage Fulfillment Center
We appreciate your commitment to this partnership. Every day yields greater validation that we made the right choice with SLK Global.
COO, Financial Services Company
We had a great month in Mortgage and much of that success is attributed to the significant effort and execution of our SLK partners!