Faster and more accurate review, data entry and indexing of application information and associated documents
Customer achieved Top 2 ranking in JD Power 2015 U.S. Primary Mortgage Origination Satisfaction Study Case StudyAdd Query
Review of fees, cost and other documents to ensure accuracy and verify the defined disclosure timelines and guidelines are metAdd Query
Review of application information and identification of data discrepancies against client guidelines/ checklists to reduce rework
SLK has helped its customers reduce their processing time by over 20% Case StudyAdd Query
Review and verification of third party documentation and input of information into the origination system.
Review, identify and notate deficiencies in the submitted application form and all associated documents quickly and accuratelyAdd Query
Review of appraisal documents to check for accuracy/ discrepancies Read MoreAdd Query
Review and quality check of documents and data used by underwriters to help improve the accuracy of underwriter decisions
40% improvement in pend error detection rates by reviewing of data & documents used by underwriters Case StudyAdd Query
Review of documents, information and file to identify deficiencies prior to finalization of fees and cost associated with the approval of an application
37% Reduction in Closing Pend Rates for a Large Lender Case StudyAdd Query
Review of documents, information and file to identify any deficiencies and to ensure completeness of documentation prior to deal execution/ funding.Add Query
Input data for and review closing worksheet to compute and verify fees and associated costs based on information included in the file
Enhancing customer satisfaction with support for 25% faster closing turn time Case StudyAdd Query
Compare and balance details on fees and cost details between the funding system and the associated closing worksheet.Add Query
Review of file to identify deficiencies and check for completeness of documents for portfolio and/ or for sale in the secondary market.
Reducing Post-Closing “Pend” Errors by 85% Case StudyAdd Query
Review of communication including fees, cost and other documents as per the defined timelines. Identify and notify of discrepancies to ensure correctnessAdd Query
Review and input information regarding action taken based on communications between the institution and its customer within the defined timelines, in case of denial or withdrawalAdd Query
Assist in routing and generating documents in response to customer requests ranging from name and address changes, 1098 forms requests, waiver of fees, amortization schedule to credit reports correction.Add Query
Data entry for payment checks and exceptions, posting to account, correcting misapplied payments, excess funds, mortgage payment returns and bankruptcy warnings, etc.
20% Cost Reduction in Loan Servicing Case StudyAdd Query
Assist in generating documents and perform QC throughout the escrow process, including creation, modification, maintenance and deletion of escrow accounts and generation of reports of Principal, Interest, Taxes and Insurance (PITI) paid.Add Query
Draft documents to release the lien on the property post mortgage loan payoff.Add Query
Early stage collections including relaying information on loan modifications and customer contact (performed by a licensed affiliate)
Supported by our mortgage servicing experience and Voice-based services.Add Query
Nationwide real estate tax and municipal lien reporting at the click of a button.
Avoid costly penalties from outstanding property taxes, code violations, etc Read MoreAdd Query
Use of analytics, data reporting and mortgage processing knowledge for comprehensive workflow improvement.
Reengineering Assessment of Lockbox Services for a Leading Commercial Bank Case StudyAdd Query
Loan Registration, inputting and indexing combined with checking for completeness, verification of documents as well as calculations for the loan Read MoreAdd Query
Structured methodology for process mapping, assessment of risk controls, prioritization and roadmap for addressing control issues Read MoreAdd Query
Accurate entry and validation of every (manual) order to avoid misplacement, delay or duplication of orders.
SLK has helped its customers reduce their loan processing time by over 25% Case StudyAdd Query
Quicker assignment of orders to appraisers/vendors - selected based on their rating, proximity, price and availability; tracking appraiser appointments and updating the client on delays.Add Query
Detailed verification of all payments received to ensure accuracy and to identify charges or refunds.Add Query
Follow up on orders assigned to appraisers, validating and updating expected order completion time.Add Query
Tracking of appraiser appointments, confirmation of appointment, updating clients on delays, reallocation of revision and updates.Add Query
Reviewing Appraiser's License and validation of E&O Insurance, expiry date, License #, Name & Expiry Date.Add Query
Initial quality control of appraisals to verify compliance to guidelines and regulations.
Improving Appraisal review cycle time by over 20% Case StudyAdd Query
QC of appraisal reports based on revisions; review if any further revisions are required post initial submission of the report to the clients.Add Query
Review and exception handling of valuation where the variance is above threshold set by the customer.Add Query
Registration of new appraisers, including document collection, verification, and reference check, managing license and insurance expiration, receipt of signed contracts,etc.Add Query
Setting up/registration of lenders/clients on the Appraisal Management platform. Manage the lender relationships.Add Query
Add-on services to valuation services to complete portfolio of offerings that an AMC can offer.Add Query