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About Voice Capabilities Value Services Client Speak Get Started
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Empowering Banking, Mortgage, Cards & Payments and Insurance industry to enhance customer loyalty with our omnichannel contact center. Specialized services for dispute resolution and collection offered through our global hubs at Philippines, India and U.S.

Never say no!
We Deliver what we promise

Client Services Know more

  • Retail Banking, Bankcards/ Credit Cards - Inbound Calls
  • • Balance & Funds Transfer, Card Replacement
  • • Block Cards, Lost & Stolen

  • Demand Deposit Account
  • • Checking & Savings Account, Debit Cards, Online Account, Bill Pay, and Mobile Deposits

Online Channels Know more

  • Email Support
  • • Consumer Contact Center
  • • Business Account Maintenance and Centralized Request Management
  • • Legal Operations and Branch Support
  • • Mortgage LO and Processor Communication
  • Social Media
  • • Monitoring of Social Media Interactions

Collections Know more

  • Early Stage General Collections
  • • Inbound & Outbound
  • • Bankcards/ Installment/ Mortgage
  • TCPA
  • • Manual Dialing Outbound
  • • Mobile Phone Consent & General Collections
  • Skip Tracing
  •                    (Licensed for 3rd party collections in all U.S. states expect Nevada and Connecticut)

Dispute Resolution Know more

  • • Inbound calls for Dispute Intake & Resolution
  • • Back-Office Processing
  •     • Credit & Debit Card Dispute Processing
  •     • PIN/ Signature Disputes
  •     • Card Fraud & Non-fraud Disputes

Business to Business Know more

  • • Lender Placed Insurance Tracking- Outbound Calls
  • • Property Tax Research - Outbound Calls

Our clients are in love with us &
so are we!

Your team has been a vital part of our success in meeting our outbound volumes which allowed us to turn our attention to our inbound needs. We are appreciative of your flexibility in meeting our volumes. Your focus and attention to detail have been very much appreciated as well.

Head, Customer Service - A National leader in specialty insurance
Enhance customer satisfaction
and save costs with our
Contact Center services. 

Contact us today!

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