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About Voice Capabilities Value Services Client Speak Get Started
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Empowering Banking, Mortgage, Cards & Payments and Insurance industry to enhance customer loyalty with our omnichannel contact center. Specialized services for dispute resolution and collection offered through our global hubs at Philippines, India and U.S.

Never say no!
We Deliver what we promise

Customer Services Know more

  • Bankcards/ Credit Cards
  • • Inbound calls
  • • Balance Transfer, Fund Transfer, Card Replacement, Block Lost & Stolen

  • Retail Banking
  •    Debit Cards
  •       • Inbound calls
  •       • Balance Transfer, Fund Transfer, Card Replacement, Block Lost & Stolen
  •    Demand Deposit Account
  •       • Checking Account, Savings Account, Debit Cards, Online Account, Bill pay, and Mobile Deposits

Online Channels Know more

  • Email Support
  • • Consumer Contact Center
  • • Business account maintenance and Centralized request management
  • • Legal operations and branch support
  • • Mortgage LO and processor communication
  • Social Media
  • • Monitoring of Social Media Interactions

Dispute Resolution Know more

  • • Inbound calls for dispute intake & resolution
  • • Back office processing for Credit & Debit Card Dispute Processing, PIN/ Signature Disputes,
      Card Fraud & Non-Fraud Disputes

Collections Know more

  • • Early Stage Collections
  • • TCPA
  • • Skip tracing

Business to Business Contact Know more

  • • Lender Placed Insurance Tracking
  • • Property Tax research

Our clients are in love with us &
so are we!

Your team has been a vital part of our success in meeting our outbound volumes which allowed us to turn our attention to our inbound needs. We are appreciative of your flexibility in meeting our volumes. Your focus and attention to detail have been very much appreciated as well.

Head, Customer Service - A National leader in specialty insurance

Know more about our
Contact Center Capabilities

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