Boarding & Indexing

Quicker verification/ review and indexing of loan documents for retail, wholesale, correspondent channels.

Highest improvement in Application & Approval function, performed by SLK, for customer to achieve top 2 ranking in JD Power 2015 U.S. Primary Mortgage Origination Satisfaction Study Case Study

Add Query

Disclosures/TRID

Ensuring compliance with TRID guidelines, providing accurate fees/cost within the tolerance limits and disclosure timelines, including re-disclosures.

Add Query

Mortgage Processing

24x7 application processing, conditions processing using a customized checklist based on analysis of historic data identifying pend issues or stale/incomplete documents. Supported by Voice-based services

SLK has helped its customers reduce their loan processing time by over 20% Case Study

Add Query

Inputting

Quick and accurate loan registration/ data entry into LOS including verification of information and check for completeness of loan file. Read More

Handling 25% Additional Volume without increasing Fixed Costs Case Study

Add Query

Third Party Reports/ Documents

Ordering of Title reports, Appraisals, 4506T needed for loan processing, follow-up and input of information into the origination system. Supported by Voice-based services.

Add Query

Conditions Review & Approvals

Comprehensive qualification of Loan Applications - calculations, guidelines checking, reviewing and approving conditions.

Add Query

BPO/ Appraisal

Review of appraisals for underwriting, ability to complete accurate Broker Price Opinion.

A Technology Platform for Broker Price OpinionRead More

Add Query

Mortgage Underwriting QA

Improve Mortgage Underwriting quality by QA of underwriting incl. Credit report, Income, Assets, DTI tolerance, Insurance docs, Title commitment, Real Estate contract, Subordination, Payoff, lending guidelines etc. based on loan product.

7% decrease in loan error rates immediately when UW QA introduced Case Study

Add Query

Automated Compliance

Improved saleability and asset quality using loan level comprehensive Automated Compliance Audits including for federal and state guidelines.

Industry Standard Automated Compliance Audits Read More

Add Query

Fraud Review

Increase fraud review coverage while lowering cost. Research paystubs, W-2s, tax returns, undisclosed mortgages or properties, etc.

Identifying Fraudulent loan amount of over $21 million in Mortgage Originations Case Study

Add Query

Pre-closing QC

Review of loan to check for outstanding conditions, and to verify that information is consistent, complete and matches the origination system

35% Reduction in Closing Pend Rates for a Large Lender Case Study

Add Query

Pre-funding Review

Review all documents used at closing to ensure completeness and validate the borrower information with the origination system.

Add Query

Document Draw

Input, verification and adding closing conditions - including loan and borrower information, closing agent information, title and taxes, appraisal, vesting, hazard insurance, fees, escrow and any payoff information.

Add Query

Closing Worksheet prep

Prepare the worksheet for closing including fees, escrow, payoff, etc.

25% Reduction in Mortgage Closing Turn Time Case Study

Add Query

Closing Disclosure Review

Balance information on fees between Loan Origination System and Closing Worksheet.

Add Query

Automated Compliance

Reduce your risk exposure and increase saleability of loans by using our loan-level automated compliance solution for residential mortgage loans.

Managing TRID/Federal/State/local compliance comprehensively using industry standard automated solution

Add Query

PostClose QC

Review of all documents for closed conventional, FHA, VA and Investor loans to check for outstanding conditions, consistency and completeness.

Reducing Post Closing Error Rate below 5% and reducing Rejection Rates by 12% Case Study

Add Query

RESPA Review & Corrections

Review of Disclosures for compliance to fee amounts and variance as per RESPA guidelines. Corrections and reprinting of disclosures.

Add Query

HMDA Reporting

24 hour turn around for review of disposition and communication being sent to borrower in case of denial of loan.

Add Query

Forensics

Improve loan saleability by re-computing and validating Debt to Income Ratio.

Risk Analysis of Closed Loans using DTI% Case Study

Add Query

Account Maintenance

All services ranging from name and address changes, 1098 forms requests, waiver of fees, amortization schedule to credit reports correction, Credit report discrepancy reporting & updating.

Add Query

Payment

Payment checks and exception processing, posting to account, correcting misapplied payments, excess funds, mortgage payment returns and bankruptcy warnings, etc.

20% Cost Reduction in Loan Servicing Case Study

Add Query

Escrow, Taxes & Insurance

Complete escrow functions including creation, modification, maintenance and deletion of escrow accounts, research and generation of reports of Principal, Interest, Taxes and Insurance (PITI) paid.

Add Query

Lien Release

Releasing the lien on the property post mortgage loan payoff.

Add Query

Collections

Early and late stage collections including loan information modifications and customer contact

Supported by our mortgage servicing experience and Voice-based services.

Add Query

Real Time Property Tax and Municipal Lien Certificates

Nationwide real estate tax and municipal lien reporting at the click of a button.

Avoid costly penalties from outstanding property taxes, code violations, etc Read More

Add Query

Real Estate Tax Servicing

End to end tax servicing for Residential and Commercial properties.

One stop shop for tax search, payment processing, claims management Read More

Add Query

Customer Contact

Onshore or offshore borrower contact and customer support services Voice-based services.

Add Query

Workflow Solution

Use of analytics, data reporting and mortgage processing knowledge for comprehensive workflow improvement.

Reengineering Assessment of Lockbox Services for a Leading Commercial Bank Case Study

Add Query

Data Extraction

Loan Registration, inputting and indexing combined with checking for completeness, verification of documents as well as calculations for the loan Read More

Add Query

Operational Risk Assessment

Structured methodology for process mapping, assessment of risk controls, prioritization and roadmap for addressing control issues Read More

Add Query

Analytics

High-end complex underwriting function, Underwriting Quality Assurance, analysis of performance of operations (closing, processing, etc) Analytics services

Add Query

Order Entry

Accurate entry and validation of every (manual) order to avoid misplacement, delay or duplication of orders.

SLK has helped its customers reduce their loan processing time by over 25% Case Study

Add Query

Assignment

Quicker assignment of orders to appraisers/vendors - selected based on their rating, proximity, price and availability; tracking appraiser appointments and updating the client on delays.

Add Query

Payment Term

Detailed verification of all payments received to ensure accuracy and to identify charges or refunds.

Add Query

Voice Support

Leverage our voice capabilities to assign and track rush orders and to handle fee quote requests Voice Based Services

Add Query

Order Follow-up

Follow up on orders assigned to appraisers, validating and updating expected order completion time.

Add Query

Inspection Scheduling

Tracking of appraiser appointments, confirmation of appointment, updating clients on delays, reallocation of revision and updates.

Add Query

Document Procurement/Verification

Reviewing Appraiser's License and validation of E&O Insurance, expiry date, License #, Name & Expiry Date.

Add Query

Appraiser/Client Communication

Managing communication between the lender and the appraisers using Voice Based Services

Add Query

Review Appraisal Reports

Initial quality control of appraisals to verify compliance to guidelines and regulations.

Improving Appraisal review cycle time by over 20% Case Study

Add Query

Post Completion Appraisal Review

QC of appraisal reports based on revisions; review if any further revisions are required post initial submission of the report to the clients.

Add Query

Value Variance Reviews

Review and exception handling of valuation where the variance is above threshold set by the customer.

Add Query

Broker Price Opinion

Accurate, consistent and timely BPOs delivered via web and mobile devices.

Looking for Accurate and Consistent Broker Price Opinions Read More

Add Query

Appraiser Management

Registration of new appraisers, including document collection, verification, and reference check, managing license and insurance expiration, receipt of signed contracts,etc.

Add Query

Lender Management

Setting up/registration of lenders/clients on the Appraisal Management platform. Manage the lender relationships.

Add Query

CMA/AVM

Add-on services to valuation services to complete portfolio of offerings that an AMC can offer.

Add Query

BPO

We deliver accurate, consistent and timely Broker Price Opinions leveraging a nationwide professional broker network.

Support to round off an AMC’s service offerings Read More

Add Query