Global Delivery centers

Primary delivery center based out of Philippines; also delivering voice/ voice-and-data services also from India and USA.

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Supported by Extensive Business Process Management Expertise

Expertise in Back-office operations in Banking,Mortgage,Title Insurance and Tax Services

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Customer Service

Managing customer contact for specialized areas like card and payment disputes, mortgage and consumer loans, etc.

Supported with extensive back-office processing experience e.g. disputes processing,mortgage processing and Banking processes.

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Processing

Managing customer contact - Eg: Manage borrower contact for residential mortgage origination, including conditions documentation and approval of mortgage steps.

Additional value when integrated with our residential mortgage processing expertise. Read More

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Collections

Skip tracing, early and late stage collections including recasting or loan modifications

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Business Calling

Voice based processes to support business functions - e.g. - Calling counties, city authorities for collating property Tax payment information. Read More

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Recruiting services

Applicant screening, interview scheduling to complement Human Resources functions.

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Lead Gen / Cross-selling

Outbound Sale, Customer surveys and sign-up.

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